SHARE YOUR FEEDBACK
OFFICIAL CONTEST RULES (“OFFICIAL RULES”)
OPEN TO UNITED STATES AND CANADIAN RESIDENTS ONLY
THIS CONTEST IS INTENDED TO BE CONDUCTED IN THE UNITED STATES AND CANADA ONLY AND SHALL BE GOVERNED AND CONSTRUED ACCORDING TO APPLICABLE U.S. AND CANADIAN LAW. NO PURCHASE IS NECESSARY. BY ENTERING THIS CONTEST, ENTRANT ACCEPTS AND AGREES TO BE BOUND BY THESE OFFICIAL RULES. VOID IN WHOLE OR PART WHERE PROHIBITED BY LAW. THE INFORMATION YOU PROVIDE MUST BE TRUTHFUL, COMPLETE, ACCURATE AND IN NO WAY MISLEADING AND WILL ONLY BE USED TO ADMINISTER THE CONTEST IN ACCORDANCE WITH THE LUSH HANDMADE COSMETICS LTD. PRIVACY POLICY LOCATED AT https://www.lush.ca/en/customer-care?cid=privacy-policy and https://www.lushusa.com/customer-care?cid=privacy-policy. ANY QUESTIONS, COMMENTS OR COMPLAINTS REGARDING THE CONTEST MUST BE DIRECTED TO SPONSOR.
1. NO PURCHASE NECESSARY. The Share Your Feedback Contest (the “Contest”) is sponsored by Lush Handmade Cosmetics Ltd (the “Sponsor”) and administered by an agent of Lush Handmade Cosmetics Ltd, Stingray Group Inc. (the “Administrator”).
2. CONTEST PERIOD: The Contest starts at 12:00:01 AM ET on September 1, 2020 and closes at 11:59:59 PM ET on August 31, 2023 (the “Contest Period”). Unless otherwise specified, all times in these Official Rules are Eastern Time (“ET”).
3. ELIGIBILITY. To be eligible to enter and win this Contest:
(a) you must be a legal resident of the United States or Canada of the age of majority or older or have parental consent, in your state, province or territory of residence, at the time of entry;
(b) you must participate in the Contest by texting the qualifying word found on the Fresh Feedback Lush Poster found at the Lush retail store in Canada or the United States or via email and completing the survey via text message or online , as more specifically described below; and
(c) You must not be an employee, officer, director, agent or representative of the Sponsor or Administrator, their respective affiliates, subsidiaries, licensees, related companies, advertising and promotional agencies and the family and household members of any of the above.
Each eligible person who completes these requirements shall be deemed an “Entrant” in these Official Rules. The Sponsor reserves the right at any time to require proof of identity and/or eligibility to participate in the Contest and any failure to provide such proof may result in disqualification at the Sponsor’s sole discretion.
4. HOW TO ENTER.
(a) Via text message: text the qualifying word found on the Fresh Feedback Lush Poster at the Lush Location to the number provided on the Fresh Feedback Lush Poster or the purchase receipt; or
(b) Via email: follow the link sent to you in email or purchase receipt; and
c) Complete all of the questions in survey via text message or online. These questions will be sent by text message. Otherwise, the survey can be accessed by visiting the website provided on the instore poster and on the customer receipt;
(d) Completing the previous two requirements shall be deemed an “Entry” in these Official Rules.
(e) All Entries become the sole property of the Sponsor and none will be returned for any reason. Entries will be declared invalid if they are late, illegible, incomplete, garbled or mechanically or electronically reproduced. No communication or correspondence will be exchanged with Entrants except with those selected for a Prize.
(f) By participating in this Contest, Entrant represents and warrants that: (i) survey responses do not contain any material that is libelous, defamatory, profane or obscene; (ii) responses are original and all right, title, and interest (including copyright) therein and thereto is owned and/or controlled by the Entrant to the full extent necessary to enable the Sponsor to use responses as contemplated by these Official Rules.
(g) Limit of one (1) Entry per person, per calendar month during the Contest Period. In the case of multiple entries, only the first Entry will be considered.
(h) Time keeping for this contest shall be determined solely by the Sponsor’s server clock. Any discrepancy between the time or time remaining in the Contest Period as stated on the Contest Website located at http:/ www.LushContest.com/ or in any promotional materials thereof and the time or time remaining as determined by the Sponsor, the Sponsor’s server clock shall prevail.
(i) By entering via text message or online, you agree that you are solely responsible for all data and / or SMS charges that you incur. All such charges are billed by and payable to your telecommunications service provider. Please contact your participating telecommunications service provider for pricing plans, participation status and details. Normal access, phone, and usage charges imposed by your phone service may apply.
(j) Entries received shall be deemed to be submitted by the authorized account holder of the phone number associated with the Entry. For the purpose of the Official Rules, “authorized account holder” of a phone number is defined as the natural person who is assigned to a phone number by a mobile telephone provider, or other organization responsible for assigning phone numbers. Each selected Entrant may be required to provide the Sponsor with proof that the selected Entrant is the authorized account holder of the phone number associated with the winning Entry.
5. Prizes. There is one (1) prize of consisting of a $150 Lush Gift Card (each a “Prize”) available each calendar month during the Contest Period, to be won by the Prize winners (each a “Winner”). Gift cards will be in the local currency of the Winner. Prizes will be distributed as follows and in accordance with the selection process set out in Section 6 below:
(a) Each Prize will be shipped within ten business (10) days after Winner has been successfully contacted and notified of his/her Prize and fulfilled the requirements set out herein.
(b) If a Winner fails to comply with these Official Rules, withdraws for any reason, he/she will be disqualified and will not receive a Prize and the Sponsor reserves the right to select another or additional Entrant(s), in the Sponsor’s sole discretion, until such time as another eligible Entrant satisfies the terms set out herein.
(c) Prize must be accepted as awarded without substitution and cannot be transferred, assigned or redeemed for cash, except at the sole discretion of the Sponsor. In the event a Prize (or any component thereof) cannot be awarded for any reason (including but not limited to force majeure or production exigencies), Sponsor reserves the right, in its sole discretion, to substitute for another prize (or any component thereof) of equal or greater value, without liability. Any unused portion of a Prize will be forfeited and shall have no cash value.
(d) Shipped Prizes shall not be insured and Sponsor shall not assume any liability for lost, damaged or misdirected Prizes.
6. WINNER SELECTION. One (1) Winner shall be selected each month during the Contest Period as follows:
(a) On the 3rd business day of each calendar month (“Draw Date”) the Sponsor at its offices located at 8680 Cambie Street, Vancouver BC, Canada V6P 6M9, at 4:00:00 PM PST, shall select one Entry by way of random computer-generated draw from the Entries received through the store survey entry form as Winner of the Prize. The odds of being selected as a potential winner are dependent upon the number of eligible Entries received by the Sponsor. Entries from both Canada and United States will be eligible, and pooled together for the one draw per month.
(b) THE SELECTED ENTRANTS WILL BE NOTIFIED BY EMAIL NO LATER THAN the 4TH BUSINESS DAY OF EACH CALENDAR MONTH AT 09:00PM AND MUST RESPOND WITHIN TWO (2) BUSINESS DAYS OF NOTIFICATION. Upon notification, the selected Entrant must respond by email to the email address provided in the notification. If the selected Entrant does not respond in accordance with the Official Rules, or if he/she fails to comply with the terms of these Official Rules or voluntarily withdraws from the Contest, he/she will be disqualified and will not receive a Prize and another Entrant may be selected in the Sponsor’s sole discretion until such time as an Entrant satisfies the terms set out herein. The Sponsor is not responsible for the failure for any reason whatsoever of a selected Entrant to receive notification or for the Sponsor to receive a selected Entrant’s response.
(c) In the event of an error in the entry or drawing process, or any other aspect of the Contest, that results in more selected Entrants than contemplated in these Official Rules, the Sponsor will conduct a random draw amongst all eligible selected Entrants, to award the correct number of Prizes, after the close of the Contest Period.
(d) Subject to all other Official Rules, Winners are eligible to enter and win multiple Prizes during the Contest Period (but not more than one in the same calendar month).
(e) For Canadian residents only: Before being declared the winner, a selected Entrant must first correctly answer, without assistance of any kind, whether mechanical or otherwise, a time-limited mathematical skill testing question to be administered by Sponsor or its representative by email.
7. DECLARATION & RELEASE. Each Winner hereby agrees that (i) Winner is at all times eligible for the Contest and is in compliance with these Official Rules; (ii) Winner will accept of the Prize as offered; (iii) Winner hereby releases of each of the Sponsor, Administrator and their respective parent companies, subsidiaries, affiliates and/or related companies and each of their employees, directors, officers, suppliers, agents, administrators, licensees, representatives, advertising, media buying and promotional agencies (collectively, the “Releasees”) from any and all liability for any loss, harm, damages, cost or expense arising out of participation in the Contest, participation in any Contest-related activity or the acceptance, use, or misuse of any Prize, including but not limited to costs, injuries, losses related to personal injuries, death, damage to, loss or destruction of property, rights of publicity or privacy, defamation, or portrayal in a false light, or from any and all claims of third parties arising therefrom; and (iv) Winner grants to the Sponsor the unrestricted right, in the Sponsor’s sole discretion, to produce, reproduce, publish, reproduce, convert, broadcast, communicate by telecommunication, exhibit, distribute, translate, adapt and otherwise use and re-use the Winner’s name, photograph, likeness, voice and biography in any and all media now known or hereafter devised, in connection with the Contest and the promotion and exploitation thereof. If the Selected Entrant does not agree to all of the foregoing, the selected Entrant will not be declared a Winner and will be disqualified and the Prize forfeited.
8. INDEMNIFICATION. By entering the Contest, Entrant releases and holds Releasees harmless from any and all liability for any injuries, loss or damage of any kind to the entrant or any other person, including personal injury, death, or property damage, resulting in whole or in part, directly or indirectly, from acceptance, possession, use or misuse of any Prize, participation in the Contest, any breach of the Official Rules, or in any Prize-related activity. The entrant agrees to fully indemnify Releasees from any and all claims by third parties relating to the Contest, without limitation.
9. RIGHTS. By completing and submitting the survey to the Sponsor in connection with the Contest, each Entrant shall retain all right, title and interest (including copyright) in and to the responses, and shall grant to the Sponsor a worldwide, gratuitous, irrevocable, and exclusive licence to copy, use, modify, reproduce, display, adapt and transmit responses for use in all media now known or hereafter devised in perpetuity beginning on the date of Entry, including, but not limited to, in connection with the administration, promotion and exploitation of the Contest. The Entrant hereby confirms that the responses are an original work, solely created by the Entrant, and that no third party has a claim of any kind to the responses or any part thereof. Sponsor assumes no responsibility for any claims of infringement of rights to copyright, privacy and/or personality, and all such liability shall remain with the entrant. In addition, each Entrant represents to Sponsor that responses do not infringe any copyright interest of any third party and that responses are not defamatory or obscene and do not violate any laws relating to hate speech or otherwise. Sponsor reserves the right to exclude any responses on the basis of concerns relating to the rights of third parties, including but not limited to privacy, copyright, defamation, rights of personality, obscenity or hate speech, as determined by the Sponsor in its sole discretion.
10. LIMITATION OF LIABILITY. The Sponsor and Administrator assume no responsibility or liability for lost, late, unintelligible/illegible, falsified, damaged, misdirected or incomplete Entries, notifications, responses, replies, or for any computer, online, software, telephone, cellular phone, mobile device, hardware or technical malfunctions that may occur, including but not limited to malfunctions that may affect the transmission or non-transmission of an Entry. The Sponsor and Administrator are not responsible for any errors, omissions or inaccurate information, whether caused by website or mobile phone or device users or by any of the equipment or programming associated with or utilized in the Contest or by any technical or human error which may occur in the administration of the Contest. The Sponsor and Administrator assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, Entries. The Sponsor and Administrator are not responsible for any problems, failures or technical malfunction of any telephone network or lines computer online systems, servers, providers, computer equipment, software, e-mail, players, or browsers, mobile applications on account of technical problems or traffic congestion on the Internet, at any website, or on account of any combination of the foregoing. The Sponsor and Administrator are not responsible for any injury or damage to Entrant or to any computer or cellular phone or mobile device related to or resulting from participating or downloading materials or applications in this Contest. Entrant assumes liability for injuries caused or claimed to be caused by participating in the Contest, or by the acceptance, possession, use of, or failure to receive any Prize. The Sponsor and Administrator assume no responsibility or liability in the event that the Contest cannot be conducted as planned for any reason, including those reasons beyond the control of the Sponsor or Administrator, including but not limited to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or corruption of the administration, security, lack of participation, fairness, integrity or proper conduct of this Contest or the Contest Website.
11. CONDUCT. By participating in the Contest, each Entrant agrees to be bound by the Official Rules, which will be posted at the Contest Website and made available upon request by self-addressed, stamped envelope to Lush Handmade Cosmetics Ltd, Share your Feedback Contest, 8680 Cambie Street, Vancouver BC, Canada V6P 6M9 throughout the Contest Period. Entrant further agrees to be bound by the decisions of the Sponsor, which shall be final and binding in all respects. The Sponsor reserves the right, in its sole discretion, to disqualify any Entrant found to be: (a) violating the Official Rules; (b) tampering or attempting to tamper with the Entry process or the operation of the Contest or the Contest Website; (c) violating the terms of service, conditions of use and/or general rules or guidelines of any online Lush Handmade Cosmetics Ltd Inc. property or service; and/or (d) acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE THE CONTEST WEBSITE, OR ANY RELATED WEBSITE UNDERMINE THE LEGITIMATE OPERATION OF THE CONTEST MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING BUT NOT LIMITED TO CRIMINAL PROSECUTION.
12. PRIVACY / USE OF PERSONAL INFORMATION. The Sponsor and Administrator respect your privacy. By participating in the Contest, you: (i) grant to the Sponsor the right to use your alias or nick name, full name, mailing address, phone number, and e-mail address, (“Personal Information”) to administer the Contest, including but not limited to contacting and announcing the Winner and awarding prizes; (ii) grant to the Sponsor the right to use Personal Information for publicity and promotional purposes relating to the Contest, in any and all media now known or hereafter devised, without further compensation unless prohibited by law; and (iii) acknowledge that the Sponsor may disclose Personal Information to third-party service providers and agents of the Sponsor in connection with any of the activities listed in (i) and (ii) above. The Sponsor and Administrator will only use the Entrant’s Personal Information for identified purposes and only if consent is given at the time of Entry to provide you with information regarding upcoming promotions/contest of the Sponsor and Administrator. For more information regarding the manner of collection, use and disclosure of Personal Information by the Sponsor, please refer to the Sponsor’s Privacy Policy at https://www.lush.ca/en/customer-care?cid=privacy-policy and https://www.lushusa.com/customer-care?cid=privacy-policy.
13. TERMINATION. Sponsor reserves the right, in its sole discretion, to terminate the Contest, in whole or in part, and/or modify, amend or suspend the Contest, and/or the Official Rules in any way, at any time, for any reason without prior notice.
14. LAW. The Contest is subject to applicable federal, state and local laws and regulations. The Official Rules are subject to change without notice in order to comply with any applicable federal, state, provincial and local laws or the policy of any other entity having jurisdiction over the Sponsor. All issues and questions concerning the construction, validity, interpretation and enforceability of the Official Rules or the rights and obligations as between the Entrant and the Sponsor in connection with the Contest shall be governed by and construed in accordance with the laws of the province of British Columbia including procedural provisions without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other jurisdiction’s laws.
15. FOR RESIDENTS OF QUEBEC ONLY. Any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a Prize may be submitted to the Régie only for the purpose of helping the parties reach a settlement.
16. LANGUAGE DISCREPANCY. In the event of any discrepancy or inconsistency between the terms and conditions of these Official Rules and disclosures or other statements contained in any Contest-related materials, including but not limited to the Contest entry form, or point of sale, television, print or online advertising, the terms and conditions of the Official Rules shall prevail, govern and control.
17. INTELLECTUAL PROPERTY. All intellectual property, including but not limited to trade-marks, trade names, logos, designs, promotional materials, web pages, source code, drawings, illustrations, slogans and representations are owned by the Sponsor, Administrator and/or their affiliates. All rights are reserved. Unauthorized copying or use of any copyrighted material or intellectual property without the express written consent of its owner is strictly prohibited.